Shipping Policy

Shipping Policy

Thank you for choosing Just Tokyo for your shopping needs. We are dedicated to delivering exceptional service, including efficient and dependable shipping. Please take a moment to review our shipping policy to understand how we handle shipping and delivery.

Order Processing:

We aim to process all orders within 3-5 business days from the time we receive payment. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times:

We offer international shipping options; however, shipping rates and delivery times may vary depending on the destination country. Please note that customers are responsible for any customs fees or taxes that may apply to their orders.

Shipping Confirmation and Tracking:

Upon shipping your order, we will send you a confirmation email. This email will include your unique tracking number and a link to easily track the progress of your package.

Lost or Damaged Packages:

In the unfortunate event that your package is lost or damaged during the shipping process, please don't hesitate to contact us at info@justtokyo.co. We will promptly collaborate with the carrier to address the situation and find a satisfactory solution.

We appreciate your trust in us as your shopping destination. Should you have any inquiries or concerns about our shipping policy, feel free to reach out to us at info@justtokyo.co.

Thank you for shopping with us!